SHIPPING POLICY
At KAPOOR FABS, we are committed to delivering your order with outstanding packaging and service. Our shipping process takes place Monday through Saturday excluding Sundays and public holidays. We use careful courier companies that prioritize customer satisfaction and ensure the safety of our products.
- Shipping within India is free of charge; however, international orders exceeding a total of 50,000 Indian rupees will incur no extra shipping fees.
- Our shipping policy outlines the expected timeframe for delivery of your order. If you have requested tassels, please allow for an additional 2-3 business days for dispatch before your order will be shipped.
- Our Shipping Policy specifies that products within India are typically delivered within 3-7 days, while international delivery may take 5-10 days after dispatch. Please note that the delivery time may be affected by external factors such as transport strikes or floods.
- Upon shipping of your item, you will be sent an email containing the courier tracking details for you to monitor your shipment.
- KAPOOR FABS' shipping policy states that all products listed on their website are stocked at the company's warehouses and ready to be shipped out.
- Our shipping policy states that in rare cases if a product does not reach its destination due to an improperly or incorrectly given address, the buyer will be notified via email and Whatsapp with the correct one. The buyer then has to cover additional courier charges for the parcel's return journey.
- Our shipping policy dictates that we are not liable for any delays in delivery caused by natural disasters, public holidays or other unforeseen circumstances.
- Our shipping policy states that if the product you purchased is unavailable, we will contact you via email. At that point, you can choose to wait for the item to be restocked, select a different item or receive a full refund.
NOTE
Customers should be aware that international shipments may incur custom duties and taxes, for which they are responsible.
Customers may be liable for any customs or import duties applicable on handloom products sourced from India. These charges will be separate and distinct from the product/order price paid, and must be borne solely by the customer. The amount to be charged is subject to local rules and regulations in the destination country, and can vary from country to country.